Sabeer Bhatia and Jack Smith launch one of the first web-based email service, HoTMaiL (emphasis on HTML). Until then, users relied on ISP’s or online portals like AOL for their email, tying them to their individual providers. Hotmail was among the first to provide a web interface for accessing and sending email. Within a year it would be scooped up by Microsoft and would eventually become Outlook.com.